PGHPCS Privacy and Confidentiality Statement

At the Prince George Hospice Palliative Care Society, we are committed to protecting the privacy and confidentiality of our guests, clients, employees, volunteers, and stakeholders. This privacy and confidentiality statement outlines our commitment to safeguarding personal information and maintaining the highest standards of privacy practices.

  1. Collection and Use of Personal Information
    • We collect personal information from individuals only for the purposes directly related to our hospice services and operations.
    • Personal information may include, but is not limited to, names, contact details, medical information, and any other information necessary for providing compassionate care and support.
    • Personal information will be used solely for the intended purpose and will not be disclosed or used for any other purposes without consent, except as required by law.
  2. Consent
    • We obtain consent from individuals before collecting, using, or disclosing their personal information, except where authorized or required by law.
    • Consent may be express or implied, depending on the circumstances and the sensitivity of the information.
  3. Confidentiality and Security
    • We maintain appropriate safeguards to protect personal information against unauthorized access, disclosure, copying, alteration, or destruction.
    • Access to personal information is limited to authorized individuals who require it to fulfill their duties and responsibilities.
    • We adhere to industry best practices and applicable laws and regulations to ensure the security and confidentiality of personal information.
  4. Disclosure of Personal Information
    • We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.
    • Personal information that is no longer required will be securely disposed of or de-identified to prevent unauthorized access.
  5. Access and Correction
    • Individuals have the right to access their personal information held by the hospice and to request corrections if necessary.
    • We will respond to access or correction requests in a timely manner, subject to any legal requirements or exceptions.
  6. Compliance and Accountability
    • We are committed to complying with all applicable privacy laws and regulations.
    • We have designated a privacy officer responsible for overseeing privacy and confidentiality practices and addressing privacy-related concerns.
  7. Communication
    • We will communicate this privacy and confidentiality statement to our employees, volunteers, and stakeholders to ensure awareness and compliance.
    • We will make this statement readily available on our website and provide copies upon request.

If you have any questions, concerns, or requests regarding privacy or the handling of personal information, please contact our Privacy Officer, Anika Lachapelle at or call our office at 250-563-2551. We are committed to addressing privacy matters promptly and in accordance with applicable laws and regulations.